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Terms & Conditions


The website (“Website”) allows you to access the reservation services of the Hotels under the THR Group.

The Website may also provide marketing and promotional information about products, services and activities offered by the THR Group.

The Website and its content are made available for your personal, non-commercial use.  The Website should not be used for unlawful, immoral or illegal purposes or for any purpose other than those stated in the Terms and Conditions. The THR Group reserves the right to deny access to the Website to any user who violates the Terms and Conditions and the Privacy Policy at its sole discretion.

You must not engage in any conduct or do anything that would damage, impair or interfere with the operation or security of the Website, the system hosting the Website, or any of our computer systems.


International Users And Choice Of Law

The terms and conditions herein shall be governed by and construed in accordance with the laws of Malaysia and you shall submit to the jurisdiction of the courts of Malaysia only.

This site is controlled, operated and administered by us from our offices within Malaysia. We make no representation that materials at this site are appropriate or available for use at other locations outside of Malaysia and access to them from territories where their contents are illegal is prohibited. If you access this Site from locations outside of Malaysia, you are responsible for compliance with the laws of Malaysia and the jurisdiction from which you access the Website.

This agreement constitutes the entire agreement between the THR Group and you with respect to your use of the Site. If for any reason a court of competent jurisdiction finds any provision of the Agreement or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to affect the intent of the Agreement, and the remainder of this Agreement shall continue in full force and effect.

Limitations Of Damages

The THR Group does not provide any representation, warranty or guarantee, whether expressed, implied or by statute, as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Website for any particular purpose.

You acknowledge that such information and materials may contain inaccuracies or errors and the THR Group expressly excludes liability for any such inaccuracies or errors to the fullest extent permitted by law.

Any use of any information or materials on this Website is entirely at your own risk, for which the THR Group shall not be liable. It shall be your own responsibility to ensure that any materials or information available through this Website meet your specific requirements.

Neither the THR Group nor any other party involved in creating, producing or delivering this website is liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to or use of this Website.

The THR Group shall not be liable for any damages (whether special, incidental, consequential, direct or indirect) loss of profits, injuries, savings or goodwill howsoever arising including but not limited to those resulting from your use or inability to use the information provided from this Website or for any damages or loss caused by any failure of performance, omission, inaccuracy, completeness, interruption, malfunction, delay in transmission, computer virus, unauthorised access to, and use of this Website or due to any event beyond the THR Group’s control.

Limited License

Subject to the terms and conditions set forth in this Agreement, the THR Group grants you a non-exclusive, non-transferable, limited right to access, use and display this site and the materials thereon. You agree not to interrupt or attempt to interrupt the operation of the site in any way.

The THR Group authorizes you to view and download the information (“Materials”) at this Website only for your personal, non-commercial use. This authorization is not a transfer of title in the Materials and copies of the Materials and is subject to the following restrictions: 1) you must retain, on all copies of the Materials downloaded, all copyright and other proprietary notices contained in the Materials; 2) you may not modify the Materials in any way or reproduce or publicly display, perform, or distribute or otherwise use them for any public or commercial purpose; and 3) you must not transfer the Materials to any other person unless you give them notice of, and they agree to accept, the obligations arising under these terms and conditions of use. You agree to abide by all additional restrictions displayed on the Website as it may be updated from time to time. This Website, including all Materials, is copyrighted and protected by worldwide copyright laws and treaty provisions. You agree to comply with all copyright laws worldwide in your use of this Website and to prevent any unauthorized copying of the Materials. Except as expressly provided herein, We do not grant any express or implied right to you under any patents, trademarks, copyrights or trade secret information.


The materials may contain inaccuracies and typographical errors. the THR Group does not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion, statement or other information displayed or distributed through the Website. You acknowledge that any reliance on any such opinion, advice, statement, memorandum, or information shall be at your sole risk. We reserve the right, in its sole discretion, to correct any errors or omissions in any portion of the website. We may make any other changes to the Website, the materials and the products, programs, services or prices (if any) described in the website at any time without notice.

This Website, the information and materials on the Website, and the software made available on the Website, are provided “as is” without any representation or warranty, express or implied, of any kind, including, but not limited to, warranties of merchantability, noninfringement, or fitness for any particular purpose. Some jurisdictions do not allow for the exclusion of implied warranties, so the above exclusions may not apply to you.

For the internet, unfortunately, no data transmission over the internet can be guaranteed as completely secure. So while the THR Group strives to protect your personal data, the THR Group cannot ensure or warrant the security of any personal data transmitted to the THR Group and individuals do so at their own risk. Once any personal data comes into the THR Group’s possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.

A username and password may be essential for you to use some sections of the THR Group’s Website. For your own protection, the THR Group requires you to keep these confidential and to change your password regularly (if required).


You agree to indemnify and keep the THR Group, its affiliates, officers, directors, representatives, employees and agents indemnified from and against any liability, loss, claim, dispute, demand, damage or cost (including without limitation legal fees) which arises out of or is caused by your breach of the Terms and Conditions, your use of the Website or your violation of any laws or third-party rights.


The THR Group reserves the right to bar anyone, company or group from the use or access to this Website.

Termination of access can be executed permanently or over a period of time, in part or in whole, depending on the THR Group’s discretion, at any time without any prior notice or reason.


To enhance your experience on our Website, some of our web pages may use “cookies.” Cookies are text files that we place in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information unless you choose to provide this information to us by, for example, registering for one of our services. However, once you choose to furnish the site with your personally identifiable information, this information may be linked to the data stored in the cookie.

We use cookies to understand Website usage and to improve the content and offerings on our Website. For example, we may use cookies to personalise your experience on our web pages (e.g., to recognise you by name when you return to our Website), save your username and/or password in password-protected areas, and offer you products, programs, or services.


The Website may contain information on or links to third-party websites (whether through hyperlinks to third-party websites or otherwise) that are subject to the relevant terms and conditions of the third-party owners. These links are provided solely for your convenience and do not indicate, expressly or impliedly, any endorsement by us for the linked websites or the products or services provided at those websites.  Please note that we are not responsible for the content of such websites or for the collection, use, maintenance, sharing, or disclosure of data and information by such third parties. Your link to any such websites is at your own risk and we advise you to check the terms and conditions and privacy policies of those other websites before using them and disclosing your personal data.


Except where required by local laws, we do not knowingly collect personal information from children or minors.  If you are a child or minor, you may only use our Website and services with the permission of your parent or guardian.

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